Now we're getting somewhere

So for those of you who read my epic update yesterday, I have more news about the smell phone debachle. We went into the corporate office to explain our situation to yet another customer service person, although this one had more experience and more authority to give us refunds. The good news is that she was really cool and understanding. She realizes that we're complaining legitimately, she admitted to us that the time we paid in cash, the girl pocketed it (she's been fired), she realizes that they owe us big. She offered to waive our current bill and next month's, as well as the separation fee. We're leaving Cellular One as soon as we get a new plan. As of now, it looks like we're going with Suncom. My roommate Keith works for them and it seems they have the best plan for what we want anyway. Plus if we buy a plan from him, he'll make commission, and then maybe his checks won't bounce when he tries to pay our bills (like last month's cable bill...oops). Anyway the chick at corporate basically offered us $400. However, I'm not happy with that yet. She understands, but $400 is the best she can do without going to the next level, so we now have another meeting with someone higher up next week, and until then we have free service, which is kind of nice, but we still can't roam or go over our minutes. No biggie, now that we know what our plans are. It doesn't seem as though they're disputing us at all, they just can't go ahead and say, "here's your bag of money, see you later." It's a pain, but it's not as difficult as I thought it would be. I'm still filing with the Better Business Bureau, and my mom still wants to sue them, which is perfectly fine with me but I do hope we get it settled before then.

***Time delay, left my computer for a while...new topic***

I just spent a long time talking to Jeremy about my family. Many of the people I've been close with in my own family have been dead for a while, like both of my grandmothers, several of their siblings, and also non-biological family members like bridge players and friends' family members. I really like talking about these people because they're all so important to me still, and I know Jeremy is genuinely interested. I especially want him to know about Marma (my dad's mother who lived with us until she died on my 15th birthday), because she is such a huge part of who I am. So is everyone else in my life, but especially Marma. I spent all day with her growing up, and since my parents worked until 7 or later most nights, she was the one I went to first with my normal childhood issues. She read to me every night before bed until I was in high school. I don't consider that dorky, I consider it sweet. Jeremy reads me to sleep sometimes now. I think you can never be too old for a bedtime story (even if it comes from ESPN the magazine). Anyway Marma was the coolest. That's not meant to be a superlative - many of my loved ones qualify for this designation. She was 75 when I was born, but she still crawled around on the floor with me, ran up and down our driveway, played all kinds of ball games, and of course danced with me well into her eighties. She took me out on walks to see all the things that interested me when I was a child. We'd watch the schoolbusses drop off the older kids in the neighborhood, we'd go across the street to the nature area and be super quiet to see the animals, or down to the creek to see the water. Of course, Emily was always invited, too. Marma was awesome. Still is, in my mind. I'll write more about her one day. Right now Jer and I are going to watch a movie.
Peace.