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Aug. 27th, 2004 08:47 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
jianantonicI didn't realize I had never clarified what happened between the last two entries. Allow me to do that now.
Tuesday night I was all strung out because I hate confrontation, and even more than that I hate knowing that I'm going to have a confrontation but not having a clue why. So Wednesday morning I was up by about 5am, and absolutely miserable. I went in early to talk with Colleen, and here's why she was mad:
On Saturday, a customer had come in to pick up a special order that was due, but no one could find it. Her bag was still in the order box, meaning the part hadn't come in yet, and there were no order forms in the back with that part on it. The logical assumption: someone forgot to order it. So I ordered it overnight and told her it would be ready the first part of the next week. Monday, I come into work and Janet starts interrogating me. "Why did you order this overnight? We already had it."
Me: Where?
Janet: In Colleen's box.
(Colleen usually does all the order processing, but I am the only other person in the store trained to do that, and it used to be my job)
Me: Why would I have thought to look there? If Colleen's not here, I can enter the order. You should have given it to me because this is your customer and you should've known it needed to be done before Colleen would make it in to enter that.
Janet: Well you should have called me when you couldn't find it!
Me: WHY?! All logic told me it hadn't been ordered! It wasn't written on the order forms in the back, and it wasn't in her job bag - I had every reason to assume it wasn't here.
Janet: But it WAS here.
Me: Then you should have asked me to enter it when it came instead of putting it in Colleen's box when you knew she wouldn't be here. I'm trained to enter that for a reason. Colleen isn't here 100% of the time and in this case it needed to be done immediately. If you take the time to take it out of the box and check it in, you should have someone enter it.
End of conversation. Janet did not mention it again to me.
On Wednesday, when I go into work, Colleen says she is mad because Janet told her I said "If Colleen can't do her DAMN JOB, then I should do it!" !!!!!!
So I told Colleen what I really said, and she said she believed me, but I know she doesn't because Janet and her go to church together and love each other dearly. But here's my thing. IF Janet thought I was out of line, why didn't she say something to ME? I was there the rest of the day on Monday, and she is the manager, so that should be her line of action. Secondly, WHY THE FUCK did she feel the need to share what I said (no matter HOW I said it) with Colleen? And WHY did she let Colleen get so upset that she was crying? Janet KNOWS what I said was not an attack on Colleen. It was me reminding her that I can be of service in this kind of situation. Yes, I was short with Janet, but that's because she was being a total bitch to me. So, basically, JANET SUCKS, and I'm furious with her. I have every intention of sharing this with Randy, but again, not until after my wedding, because of the weirdness factor...and also I don't want to field questions about unemployment at the wedding. All these people will be there, so no discussing me and quitting!
Also, the past two days, I PERSONALLY have done $15,000 in sales. I don't make commission but still that is WAY better than I've ever done in that amount of time. What happens as we're leaving the store yesterday? "Great job, Janet," from the owners. Fuck 'em.
Tuesday night I was all strung out because I hate confrontation, and even more than that I hate knowing that I'm going to have a confrontation but not having a clue why. So Wednesday morning I was up by about 5am, and absolutely miserable. I went in early to talk with Colleen, and here's why she was mad:
On Saturday, a customer had come in to pick up a special order that was due, but no one could find it. Her bag was still in the order box, meaning the part hadn't come in yet, and there were no order forms in the back with that part on it. The logical assumption: someone forgot to order it. So I ordered it overnight and told her it would be ready the first part of the next week. Monday, I come into work and Janet starts interrogating me. "Why did you order this overnight? We already had it."
Me: Where?
Janet: In Colleen's box.
(Colleen usually does all the order processing, but I am the only other person in the store trained to do that, and it used to be my job)
Me: Why would I have thought to look there? If Colleen's not here, I can enter the order. You should have given it to me because this is your customer and you should've known it needed to be done before Colleen would make it in to enter that.
Janet: Well you should have called me when you couldn't find it!
Me: WHY?! All logic told me it hadn't been ordered! It wasn't written on the order forms in the back, and it wasn't in her job bag - I had every reason to assume it wasn't here.
Janet: But it WAS here.
Me: Then you should have asked me to enter it when it came instead of putting it in Colleen's box when you knew she wouldn't be here. I'm trained to enter that for a reason. Colleen isn't here 100% of the time and in this case it needed to be done immediately. If you take the time to take it out of the box and check it in, you should have someone enter it.
End of conversation. Janet did not mention it again to me.
On Wednesday, when I go into work, Colleen says she is mad because Janet told her I said "If Colleen can't do her DAMN JOB, then I should do it!" !!!!!!
So I told Colleen what I really said, and she said she believed me, but I know she doesn't because Janet and her go to church together and love each other dearly. But here's my thing. IF Janet thought I was out of line, why didn't she say something to ME? I was there the rest of the day on Monday, and she is the manager, so that should be her line of action. Secondly, WHY THE FUCK did she feel the need to share what I said (no matter HOW I said it) with Colleen? And WHY did she let Colleen get so upset that she was crying? Janet KNOWS what I said was not an attack on Colleen. It was me reminding her that I can be of service in this kind of situation. Yes, I was short with Janet, but that's because she was being a total bitch to me. So, basically, JANET SUCKS, and I'm furious with her. I have every intention of sharing this with Randy, but again, not until after my wedding, because of the weirdness factor...and also I don't want to field questions about unemployment at the wedding. All these people will be there, so no discussing me and quitting!
Also, the past two days, I PERSONALLY have done $15,000 in sales. I don't make commission but still that is WAY better than I've ever done in that amount of time. What happens as we're leaving the store yesterday? "Great job, Janet," from the owners. Fuck 'em.
